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Donor Privacy Policy

FISH Emergency Referral Services (“FISH”) is committed to respecting the privacy of our donors and safeguarding the personal information entrusted to us. This policy outlines how we collect, use, and protect donor information.

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Information We Collect

As part of the donation process, FISH may collect the following personal information:

  • Name

  • Mailing address

  • Email address

  • Phone number

 

This information is collected solely for the purpose of processing donations, maintaining accurate donor records, and communicating with our supporters.

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Use of Donor Information

FISH uses donor information to:

  • Process and acknowledge donations

  • Communicate updates, impact reports, and opportunities to support our mission

  • Maintain internal records for administrative and compliance purposes

 

Donor information is not sold, shared, rented, or otherwise distributed to any third parties.

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Data Security

All donor information is stored in a secure donor management platform with appropriate safeguards in place to protect against unauthorized access, alteration, or disclosure.

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Financial Information

FISH does not retain any financial or payment information. All financial transactions are processed through secure, third-party payment processors.

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Confidentiality

FISH respects the confidentiality of all donor information. We do not publicly disclose donor names or personal details without explicit permission from the donor.


FISH will comply with all applicable laws and legal requests for information, including but not limited to subpoenas, court orders, and requests from regulatory agencies such as the Internal Revenue Service (IRS).

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Donor Preferences

Donors may request to:

  • Review or update their personal information

  • Be removed from mailing or communication lists

 

Requests can be made by contacting FISH directly using the information provided on our website.

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Policy Updates

FISH may update this Donor Privacy Policy from time to time to reflect changes in practices or regulatory requirements. Any updates will be posted on our website.

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